Mystery Shopping for Beauty Salons…

Beauty business consultant

Hidden Beauty Mystery shopping employs ‘Undercover Agents’ who will visit your business on your behalf posing as ‘real clients’ to evaluate the service, quality and impression that your business offers. In other words, how attractive is your business to the general public.

Mystery shopping is an indispensable tool used to improve business in many ways including:

  • Measure employee integrity
  • Provide feedback on customer services
  • Measure client satisfaction
  • Quality and comfort of facilities
  • Staff performance
  • What message your business is communicating
  • Overall attraction to prospective and regular clients
  • Staff upholding your salon values
  • Surveying your competitors
Hidden Beauty Consulting Ltd © 2018
Call us on:01829 730 662